Distrilog Policy Statement September 04 2024
DISTRI-LOG NV
Koningin Astridlaan 14
2830 Willebroek
E-mail : info@distrilog.be
Policy Statement Distri-Log
September 04 2024
Approved by Luc Van Beurden
DISTRILOG IS A LOGISTICS COMPANY PROVIDING SAFE, HIGH-QUALITY, ENVIRONMENTALLY-FRIENDLY STORAGE AND DISTRIBUTION OF THIRD-PARTY PRODUCTS.
This statement reflects the general corporate policies, which aim to respect the environment, products, equipment and the well-being of persons at all times, both inside and outside the company premises. This approach is in line with the principles applied by the entire Distri-Log Group.
Distri-Log is well aware of the fact that the company can only thrive and grow, and continue to safeguard its partners’ interests (this includes clients, employees, suppliers, investors, governments and local residents) by adopting an approach focused on quality, well-being and the environment.
All the Distri-Log employees support this approach, not in the least the management team and trade-union representatives. They have committed to regularly assessing this approach and appropriately tackling any issues identified. In this framework, we use the 'Plan - Do - Check- Act’ philosophy for the continuous improvement of the Distri-Log performance and results in terms of satisfaction, safety and well-being of all parties involved through preventive and corrective measures.
To Distri-Log, quality equals supplying a product or service that meets the international standards and expectations of its clients, at the right price and within the time frame agreed upon.
With respect for the lawful wishes of its partners, Distri-Log aims to manage its processes so as to meet its clients’ wishes in the most affordable manner, with the best results, preventing any material damage.
As for environmental protection, Distri-Log relies on an external environmental coordinator, who ensures the company meets all the legal and other requirements at all times and who reduces Distri-Log's impact on the environment to the absolute minimum. Therefore, the relevant environmental aspects are periodically checked. All these aspects are communicated, implemented and maintained throughout the organisation. Moreover, they are supported by means of measurable targets, assessed and continuously improved. DISTRILOG commits to reducing food waste and food spillage.
As for the storage of food and feed, Distri-Log is committed to guaranteeing food safety at all times, in accordance with the applicable legislation and the requirements agreed upon with clients. All these aspects are communicated, implemented and maintained throughout the organisation. Moreover, they are supported and assessed by means of measurable targets. Distri-Log also commits to informing all the suppliers and contractors involved of the food safety requirements. To integrate (food) safety into DISTRILOG's culture, the topic is discussed as a standing agenda item during every strategic, tactical and operational meeting. The pivotal positions (team leaders and supervisors) are continuously coached in this area.
The well-being of persons is guaranteed through a prevention advisor, who is closely involved in all the corporate processes, with the aim of preventing any form of personal injury. We have an internal emergency plan in place, as well as intensive courses and awareness-raising measures for all parties concerned. Every workplace accident is registered and analysed according to the 'workplace accidents and incidents’ procedure, followed by the implementation of corrective measures which are discussed by the committee.
Distri-Log subscribes the ETI Base Code in relation to ethical entrepreneurship and opposes any form of corruption and bribery.
At Distri-Log we have adopted an extensive set of safety measures to prevent serious accidents and we are committed to:
- We ensure that we meet the legal requirements on well-being and environmental protection through continuous internal and external monitoring of the regulations and by launching appropriate corrective measures in any cases of non-conformity.
- Identifying our impact on the environment, as well as possible risks for persons both inside and outside the corporate premises. The external service for prevention and protection at work has carried out a full risk analysis.
- Assessing and ranking the impacts and risks according to relevance. These results are used to adjust the annual action plan and the global prevention plan, if necessary.
- Acquiring knowledge about the best techniques available and applying them to reduce the identified impacts and risks using a phased approach. This helps continuously improve the safety of our operations.
- Formulating objectives and goals, following up their realisation, and adjusting course where necessary.
- Documenting and sharing this policy vision, as well as the objectives and goals with all our staff.
- Training our staff and encouraging them to assume responsibility to achieve the objectives and goals, and providing the necessary resources for them to do so. The ‘training and coaching’ procedure ensures that all employees have access to the required theoretical and practical knowledge. The results are registered in a qualification matrix and a competence matrix.
- Intensively cooperating with all third parties on site to allow them too to work in a safe, environmentally-friendly and qualitative manner with our in-house employees. To this end, we have specific safety and environmental regulations for contractors and visitors.
DISTRILOG QUALITY STANDARD TRANSPORT
Quality system: Distrilog boasts a quality system (FSCC 22000) that ensures product safety for all warehouse and cross-dock activities in sites handling and/or stocking food products.
Food Defense: Distrilog takes the necessary measures to protect against malicious actions or manipulation by unauthorised persons. If, when a truck is opened, it is discovered that there are people with the products, the police are immediately notified, the load is blocked and the customer is notified, pending further instructions. The goods will not be unloaded under any circumstances.
Supervision and Security: Distrilog undertakes to keep the loaded vehicle under supervision at all times. The cargo bay doors are kept locked during transport. These doors will be closed again as soon as reasonably possible during loading and unloading.
Traceability system: A traceability system has been implemented to monitor the location of goods during transport.
Transport within Required Temperature Zones: For the transport of temperature-sensitive goods, we offer the following temperature zones:
- < -18°C
- 2°C - 4°C
- 12°C - 18°C
It is the customer's responsibility to specify the necessary temperature and transport conditions. Distrilog undertakes to guarantee the temperature specified by the customer during transport.
Cooling maintenance: A maintenance cycle for the refrigeration units, including calibration, is in place and carried out by authorised partners (Carrier, Gradius, Carfreeze). Performed maintenance is recorded.
Cooling defect: In the event of refrigeration failure during transport, the customer will be informed as soon as possible. Distrilog will take appropriate measures to ensure the temperature and integrity of the goods impacted as far as reasonably possible.
Vehicle maintenance: The vehicles are maintained in good condition, keeping the cargo area free of vermin and loose objects.
Incidents: In the event of a breakdown, accident, or damage hampering delivery within the agreed timeframe, or observable damage to product or packaging, the customer will be notified as soon as possible.
Hygiene of the Cargo Area: When it comes to hygiene, the cargo area of deployed vehicles is clean, dry, free of strong odours and vermin. These are vehicles that are never used for ADR purposes. Upon loading, another check is made that the pallets on which the goods are stacked are in good condition with no loose wood, protruding nails and so on.
Driver hygiene: Drivers will observe food safety at all times. If there are specific hygiene regulations at the loading and unloading site, the customer should explicitly inform Distrilog accordingly.
Training and Competence: Distrilog regularly provides drivers and other logistics staff with training on safety and hygiene regulations to ensure competence and compliance.
Legal Compliance: Distrilog undertakes that deployed vehicles comply with all applicable traffic and transport legislation.
Loading weights: The legally permitted load weights are strictly respected.
Leo Salaerts, Founder
Philip Salaerts, CEO