New Voice Speaking System 'Lydia'

Efficiency and Convenience

One of the most notable advantages of the Lydia system is the use of a computer voice to control the warehouse worker. This means that time-consuming voice training to read all the words is a thing of the past for every new warehouse worker. The system ensures consistent and clear instructions regardless of the employee's experience or background. Moreover, the system is available in three different languages, making it more accessible to our diverse workforce. This promotes efficiency and reduces the risk of miscommunication.

Consistent Communication

The transition to the new system has been smooth thanks to the largely unchanged dialogue structure. Only a few commands have been changed, meaning warehouse staff can adapt quickly without extensive ‘retraining’. This minimises transition time and ensures that productivity remains high during the implementation period.

Training and Education

To support the implementation, all team leaders will receive training from the beginning of June. This training will enable them to thoroughly understand the new system and train their team members thoroughly at different times. This approach will ensure that all employees are comfortable with Lydia and can make the best use of the new technology.

In short

The new voice-speaking programme Lydia marks a significant step forward for the L5 site in Puurs. With improved efficiency, flexibility and a seamless transition, we are ready to take our logistics processes to the next level. The introduction of Lydia underlines our ongoing commitment to innovation and improvement, and we further look forward to the positive impact this system will have on our day-to-day operations.